You can write to service@ibizamedia.co and our system will automatically create a Ticket to track your issues.
In order to quickly respond to your questions, we suggest that your letter can be accompanied by the following information:
- The email you used to register as an IBIZA member
- Attach your hardware model (is your question is related to TV BOX service)
- Include your order number (for billing issues)
In addition, we recommend that you check the FAQ articles before dropping us a mail, as most questions can find answers here.