IF you experience buffering or rebuffering, you may have a weak or unstable connection to the internet. Follow the troubleshooting steps for your device below to resolve the issue.
1 Restart your home network
2 Try a different internet connection
If possible, connect your device to a different network, then try again. Some examples:
A different Wi-Fi network
A network at someone else's house
A mobile hotspot
If you can stream using a different internet connection, the problem might be with your home network setup. Check with whoever set up your home network to fix any potential issues.
3 Restart your PC or TVBOX
If you complete the steps above but still experience buffering , contact your internet service provider. They can help you determine whether your router is set up properly.